Note: No Services will be Rendered to Clients who are accompanied by children under 13 years of age

DIRECTIONS

Salon Phoenix 720 Monroe Street (Monroe Center) E415 Hoboken, NJ 07030

There are a few ways to enter the building(s):

#1. one entrance is on 8th Street (side of building); take elevator to 4th floor; walk across breezeway to end of hall/follow signs)

#2. another entrance is directly on Monroe Street next to Shaka Bowl;  (take elevator up to 4th floor and make a left as soon as you get off elevator; follow signs to end of hall)

#3. If you park in the back/side lot, there is an entrance in the back of the building as well.  

#4. another entrance is in between the breezeways outside where the chairs and fountain are, as well.  

PARKING

street parking is available but it's limited (if you are NOT a Hoboken resident, do NOT park on the resident side of any street (see signs); VERY limited parking lot availability; (our lot is behind/side of building...you can access it by entering via Jackson street or 8th and wrapping around building along the light rail) please leave a note on dashboard stating your first name & that you will be at Salon Phoenix for an appointment (as per Monroe Center Policy); please take this into consideration when arriving on time for your appointment; I believe there is also a paid public lot on 8th and Jefferson; worse comes to worse when all else fails, park in the Shoprite Parking Lot on 9th and Madison/Monroe

 *if you enter the building after 7 p.m., the doors may be locked so please look up the salon under “S” for Salon Phoenix in the directory box, press the button and I can buzz you in.

SALON POLICIES

 Cancellation Policy

If you must cancel, please notify me at least 48 hours prior to the appointment. I reserve the right to collect fees for late cancellations and no shows. See below.  

Cancellation Fees:

-Cancellations of more than 48 hours will result in no fees. All clients receive appointment confirmations via text and/or email at least 3 days (72 hrs) before their appointment.  If you book your appointment less than three days from the date, you usually will not receive a confirmation.  

-Less than 48 hour notice ("Late Cancels") will result in a charge equal to 50% of the reserved service amount.  Fee will be charged to the credit card you must store on file when you originally book your appointment.  

-“NO SHOWS” will be charged 50% of the reserved service amount.  Fee will be charged to the credit card you must store on file when you originally book your appointment.  

-***If you book multiple service appointments and upon arrival, do not fulfill that commitment, you will be charged 100% for the services that you do not complete.  For example, if you booked a haircut and a full balayage and then upon arrival decide you only want the balayage, you will be charged 100% of the haircut or whichever service for which you do not do.  Please call or go into your account online at least 72 hours before your visit to adjust your appointment if you feel you may no longer need a service.  This will respectfully allow other clients on a waiting list to book a service in the time slot that you no longer require.  

Late Policy:

I reserve the right to request clients to reschedule for arrivals 15 minutes or more past scheduled appointment time. If you are more than 15 minutes late and we have to reschedule, you will be charged the 50% NO SHOW cancellation fee.  If you arrive accompanied by children under the ages of 13, no service will be rendered & this will constitute a NO SHOW and you will be charged 50% of the service appointment.